Frequently Asked Questions
Popular Questions
At Harfi Knitting, we blend creativity, quality, and passion into every stitch. Our handmade creations are crafted with love and attention to detail, ensuring each piece is as unique as the person who receives it.
Yes, we offer complimentary gift wrapping services for all orders. Simply select the gift wrapping option during checkout, and we’ll take care of the rest, ensuring your gift arrives beautifully packaged and ready to delight.
Absolutely! Once your order has been shipped, you’ll receive a tracking number via email, allowing you to monitor the status of your delivery. Track your package with ease and stay updated on its journey to your doorstep.
Orders & Shipping
Our standard processing time is 5 business days, followed by shipping. Due to our current delivery infrastructure, orders typically arrive within 1-2 weeks after processing. You’ll receive an estimated delivery date at checkout and tracking information once your order has shipped.
Currently, we only offer standard shipping within Pakistan. While we do not offer expedited shipping options at this time, we strive to ensure your order is processed and delivered as efficiently as possible.
We deliver to addresses within Pakistan. Whether you’re in a bustling city or a remote village, we’ll bring the warmth and beauty of Harfi Knitting to your doorstep. Please ensure to provide accurate shipping information during checkout to avoid any delays in delivery.
Exchanges & Returns
We want you to be completely satisfied with your purchase. If you’re not happy with your order for any reason, simply return it within 3 days for a full refund or exchange. Please ensure the item is in its original condition with tags attached.
Materials & Care
To keep your knitted items looking their best, we recommend hand washing with mild detergent and laying flat to dry. Avoid wringing or twisting the fabric, and gently reshape the item while damp if necessary.
Yes, sustainability is important to us. Whenever possible, we use eco-friendly materials and practices in our production process. We’re committed to reducing our environmental footprint and promoting a greener future.